We want everyone on our trolley to have the most enjoyable and comfortable experience possible while staying in compliance with safety rules and regulations. Therefore, we ask that you please purchase an additional ticket if you feel the space provided per seat would inhibit yours or another's ability to have a pleasurable ride.
All tickets are WILL CALL. Please bring your electronic or printed confirmation the day of the tour.
There is absolutely NO standing on the trolley while in motion. Passengers must always be seated when the trolley is moving.
NO smoking or vaping.
NO offensive behavior.
NO weapons of any kind.
NO pets can be on board.
Refunds are ONLY available if an advance notice of 24 hours is given from the scheduled tour time. We do understand that emergencies occur so we also allow patrons to reschedule their tour if the cancellation is made within two hours of the tour time.
We reserve the right to cancel or postpone tours and private events due to inclement weather. We will notify you via email or phone to confirm whether a refund will be issued or if the option to reschedule your tour or event is available.
Personal belongings should always be properly secured by patrons. We are not held liable for damages or stolen property incurred while on the trolley.